You can delete your Sprintax account by submitting a deletion request in the Security section of your account. You submit a separate request for each product. US federal tax law requires Sprintax to keep your information for 3 years. When 3 years have passed, Sprintax deletes all relevant data within 30 days of your request. Sprintax also deletes the information automatically after 3 years.
How do I submit a deletion request?
Log in to your Sprintax account.
Go to Security.
Scroll to the bottom of the page to the Delete Account section.
Select Delete next to the product whose account you want to delete.
Repeat the steps for each product you want to delete.
The Delete Account section lists each product that you use, such as Returns or Calculus. The section states that the action is irreversible and that all your data is permanently removed.
What happens after I submit a deletion request?
If enough time has passed, Sprintax permanently deletes all relevant data within 30 days of your request. You cannot recover the account or its data after Sprintax deletes it. This includes your tax returns, forms and documents.
Why does Sprintax keep my information for 3 years?
Sprintax, like any third-party tax company, must store your information for a period of 3 years under US federal tax law. The law requires tax return preparers to keep a copy of each return they prepare, or a list of their clients, for this period. When the 3 years pass, Sprintax deletes the information automatically.
Can I delete my account before 3 years have passed?
Sprintax cannot delete information that federal tax law requires it to keep until the 3 years pass. After that period, Sprintax deletes the information automatically. You can also submit a deletion request after the period ends, and Sprintax deletes all relevant data within 30 days.
What should I do before I delete my account?
Deleting your account is permanent, so save what you need first.
Select the account icon with your initials, and then select Download Your Forms.
Download your tax forms and any returns that you want to keep.
Save the files in a safe place on your device.
Submit the deletion request when you have everything you need.
What are the key facts about deleting your Sprintax account?
| Question | Answer |
|---|---|
| Where do I delete my Sprintax account? | In the Security section of your account. Scroll to the bottom to find the Delete Account section. |
| Do I submit one request or several? | One request for each product, such as Returns or Calculus. |
| How long does Sprintax keep my information? | 3 years, because US federal tax law requires it. |
| How long does deletion take? | Sprintax deletes all relevant data within 30 days of your request, if enough time has passed. |
| Can I undo a deletion? | No. The action is irreversible, and all your data is permanently removed. |
| What happens to my data after 3 years? | Sprintax deletes it automatically. |
| How do I save my forms before I delete my account? | Select the account icon with your initials, and then select Download Your Forms. |