Welcome to Sprintax Returns!

You can use these guides to get started

How to Disable an Authenticator App for MFA

Removing an Authenticator App

Step 1: Remove MFA from Sprintax

  • Navigate to the Security section in Sprintax Identity.

  • Scroll down to the Authenticator App section.

  • Locate your authenticator and select Remove.

  • You will see a confirmation message that MFA has been disabled.

 

Step 2: Remove the Account from Your Authenticator App

  • Open your authenticator app.

  • Delete or remove the Sprintax Calculus account from the app.

This ensures that you can successfully re-enable MFA in the future if needed.