In some cases, a State tax office cannot issue the tax refund via direct deposit:
- You're filing for the first time;
- You're a nonresident for the relevant State.
If your state allows direct deposit your refund can be deposited into your account.Alternatively, you will receive your refund on a check.
If you requested to receive your refund in a bank account but Sprintax has not included the account details on the form, your state doesn’t allow direct deposits even if you details are correct.
Info: You can double check the specific regulations for the State you're filing for on the official State tax office website.