For you to finalize your e-filing, you must enter your one-time password. It is issued via an automated email sent to the email address that you originally registered your Sprintax account with. Please check your email account for the password. If you do not see it, please make sure to check your Spam/Junk folder. Once you locate it, please enter it in Sprintax and attempt to e-file your return.
Important: If you cannot retrieve your one-time password please check whether automated emails are restricted in your email account. If you have trouble checking these settings, please contact the support team of your email domain. If you cannot locate the one-time password, you'll have to submit your federal tax return on paper.